Communication is a tool that evokes emotion, brings people together, builds relationships, and inevitably determines the quality of interpersonal connection. In my book, The Power of Emotion, I share why effective communication is a vital component of emotional intelligence and often the missing link in most conflicts and the key to every resolution.
THE POWER OF EMOTION | CHAPTER 27 | OVERVIEW
The Link Between Communication and Success
Many don't recognize that the spoken is not our primary means of communication. We typically use several communication methods, including non-verbal, written, formal, informal, and visual, far more than the spoken word. Without question, understanding and utilizing these communication methods appropriately is essential to the success of our relationships.
(Learn about practical strategies to resolve conflict effectively)
Our Natural Communication Styles
Our communication styles are unique, and they influence our relationships. Becoming familiar with your style will strengthen how you communicate and impact those around you. Our emotional awareness supports our interactions with others too. Therefore, the more reliable our self- and social awareness, the more competently we can examine the emotions and behaviours of those around us. Your observations improve your intuition and strengthen your relationships. Remember that your temperament and personality are vital elements of emotional intelligence that guide how you connect and communicate with others. I speak about this in more depth in my book.
Understanding the Impact of Your Body Language
Body language is vital in conveying what you project to others and how you interpret what others project to you. It's remarkable how much we can discover just by observing our surroundings. Our body language influences our communication and reveals what's happening inside us. Our posture, eye movement, hand gestures, facial expressions, and emotions are aspects that communicate vital messages. Undoubtedly our non-verbal communication often speaks the loudest.
The more aware we become of our body language, the more likely we will use our emotions appropriately. When our body language matches our feelings, we are "walking the talk" and applying aspects of our emotional intelligence to enhance our relationships.
(Learn about becoming Self-Aware and What Makes You Tick)
How Active Listening Improves Relationships
Active listening helps accurately translate what we hear. By genuinely listening, we relate authentically and can develop strong, lasting relationships. Listening is much more than just hearing the collective words. It's about focusing on the person speaking, paying attention to their word speed, volume, and voice tone.
Detect Emotion Through Your Sense of Hearing
One of the best ways to identify others' emotions is through facial expressions and eyes. However, a new study suggests that our sense of hearing is even more substantial than sight. I found this research accurate when interviewing Canadian leaders by telephone. Leaders like Michelle Vickers, Erica Shield, and Gayleen Gray were interviewed and shared their insights and expertise on Emotional Intelligence in my book.
Being acquainted and using various methods of communication is paramount to your overall success. Including first encounters. Here's the thing: first impressions matter and they affect communication. Often, you get one opportunity, so use it wisely. Use your emotional intelligence to put your best foot forward to develop relationships. Be sure to get your copy of my book, The Power of Emotion, to get more actionable insights and tips for becoming a successful communicator.
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